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International

Thanks to our worldwide sourcing and intensive contact with producers and distributors, we can offer our customers a wide range of products from all over the world. Every day we work on further expanding our product range and are always on the lookout for interesting novelties, highlights and innovations. Thus, numerous products have already successfully found their way to customers for the first time through us. Spotting new trends and exciting products at an early stage and thus always being able to offer our customers something exciting new – that’s what we love. And we know what our customers love.

And that is exactly why we are looking for you!

We are your partner for the launch, marketing and distribution of your products. In doing so, we distribute them not only in our own stores, but also on the relevant marketplaces – in our home market and worldwide. Of course, supported by a broad marketing spectrum – from banners and newsletters, the classic flyer to social media, bloggers and influencers.
In addition to the classic b2c, we can of course also assist you as a distributor in the b2b area through our wholesale division.

You think you have something interesting for us? Then contact us by all means!

It is not only through our partners that we are on the move worldwide every day. We also distribute our range of around 34,000 articles to customers in almost every corner of the globe – in principle, there are no limits. Products from all over the world for all over the world.
What is important for us here is that we can also offer our customers multilingual customer support.

Our customer service is still a matter for the boss!

Therefore, we do not work with chatbots, nor with external call centers. All of our customer service representatives are located directly at our headquarters in Harrislee, virtually door to door with the management. This means we always have a direct ear to the market and know what our customers love.
Our customer support team specializes in dealing with any issues professionally and discreetly, offering friendly, expert advice and unbureaucratic assistance. Through regular product training, we make sure that everyone really knows what they’re talking about, too. So we can also give more detailed information on product inquiries and almost always help.

Within the service times shown on the store pages, we can be reached by phone or via chat function directly in our online stores, and of course 24/7 by e-mail or offline message.
Our claim is to answer and solve customer questions and problems
as quickly as possible.

In our warehouse, value is placed on efficiency, quality and speed. Our high-performance merchandise management system is rounded off here by a modern warehouse management system. This provides our shipping staff with comprehensive technical support to get orders on their way as quickly as possible.

All items are of course shipped in discreet, environmentally friendly shipping packaging. Additionally, we refrain from any advertising imprints. Always 100% neutral and discreet.

The environment is important to us. That is why we avoid plastic packaging materials in our shipping process. Should there be any plastic padding or similar within one of our shipments, it will be materials that we have received from our suppliers as filling material in the package and which we will then only use one more time and not simply dispose of.

The majority of our packages are shipped via DHL Go Green and we thus combine our environmentally friendly shipping packaging with climate-friendly shipping from a reliable and strong shipping partner.

Of course, we also ship orders to packing stations and stores.